Press Release

Active Network Announces Remedial Actions for Fish and Game License Buyers Potentially Affected by License System Breach

Active Network, the Texas-based company that owns and operates Idaho Fish and Game’s hunting and fishing license system, today announced it will offer the following identity theft services to all Fish and Game license buyers whose personal information may have been compromised by an attempt last month to access the online license system.

The services include:

  • Offering two years of free identity protection and restoration services.
  • Established a website where people can check to see if their information was potentially impacted, receive instructions on how to access identity protection, and restoration services, and receive tips to protect against identity theft.  The website will go live on Monday September 19, 2016 at 8 am MDT.  The website address is: https://activeoutdoors.allclearid.com
  • Also established a toll free call center to answer questions about the incident or the identity protection services provided.  The number toll free is 1-855-260-2772 and will be available on Monday September 19, 2016 at 8 am MDT.

On Monday, the company will mail out notices to all license buyers potentially affected by the data breach.  The notices include information about what happened and the steps outlined above to protect customers from identity theft.

Click here to read the Active Network announcement.

“We are pleased that Active Network has taken these steps to help our sportsmen and women potentially affected by the incident,” said Fish and Game Administration Chief Michael Pearson.  “We are continuing to work with Active to maintain secure purchasing options.”

The online license purchasing system is still shut down until Fish and Game is comfortable with the security measures taken.   

Fish and Game licenses and tags can be purchased by telephone by calling 1-800-554-8685.  Buyers who use the telephone option should note that it takes 7 to 10 business days for licenses and tags to arrive by mail.  Hunters can also make purchases at any of the 400 businesses throughout Idaho that sell Fish and Game licenses and tags or at Fish and Game regional offices or the headquarters office in Boise.