Vendor System Glitch Causes Delay in Leftover Tag Sales

Idaho Fish and Game's vendor, Active Network that provides the online licensing system, experienced technical difficulties Wednesday August 6 due to the large volume of transactions involving leftover tag purchases and was forced to shut down. Below is a statement from Active Network: Active extends our formal apology to IDFG and all adversely affected sportsmen/women for the period of unavailability of the IWILD system for transaction processing that was experienced after the sale of leftover tags for controlled hunts commenced at 10:00am MDT on Wednesday, August 6, 2014. Our records indicate that the outage began at 10:10am MDT and was resolved by Active at 10:34am MDT. We know that the timing of this outage was such as to cause great frustration and inconvenience to sportsmen/women attempting to obtain leftover tags and consequently to IDFG and its stakeholders. We profoundly regret, accept responsibility, and apologize to IDFG and all adversely affected sportsmen/women for this untimely and highly inconvenient service disruption. See the full apology from Active Network here: http://fishandgame.idaho.gov/public/media/ANApologyAug7_14.pdf